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Palma de Mallorca Airport – Aeropuerto de Son Sant Joan

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Palma de Mallorca Airport – Aeropuerto de Son Sant Joan

Palma de Mallorca Airport (PMI) is the largest airport in the Spanish Balearic Islands and one of the most important airports in Europe. It is located approximately 8 kilometers east of Palma de Mallorca, the island’s capital. Officially named “Aeropuerto de Son Sant Joan”, it serves as a key hub for tourism on Mallorca.

With over 28 million passengers annually, PMI is one of the busiest airports in Spain. During the summer months, it ranks among Europe’s most frequented airports, as Mallorca remains a top holiday destination for travelers from Germany, the UK, and many other European countries.

Palma de Mallorca Airport features one large terminal building, divided into four modules:


  • Module A – International flights outside the Schengen area
    • Module B – Regional flights, mainly to Menorca and Ibiza
    • Module C – European charter flights
    • Module D – Domestic and international flights

🛍 Airport Services & Amenities

✔ Numerous shops, duty-free areas, restaurants, and cafés 🍽🛒
✔ VIP lounges for business travelers 💼
✔ Free Wi-Fi throughout the airport 📶
✔ Car rental providers directly inside the terminal 🚗

🌟 Special Features of Palma de Mallorca Airport
⭐ One of the largest holiday airports in Europe
⭐ Located right by the Mediterranean – stunning landing views 🌊✈
⭐ Perfect for quick connections across the island

Whether you’re heading to Mallorca for a beach holiday, business, or a weekend getaway, Palma de Mallorca Airport ensures a smooth and efficient travel experience!

What Are My Rights in Case of a Flight Delay or Cancellation at Palma de Mallorca Airport?

Flight issues can be frustrating, but did you know that you may be entitled to compensation if your flight is delayed or canceled at Palma de Mallorca Airport? Thanks to the EU Passenger Rights Regulation, your claims are clearly defined and can be quite substantial:

  • Compensation between €250 and €600, depending on the flight distance.
  • Applies for delays of 3 hours or more, flight cancellations, overbooking, or missed connections.
  • The compensation amount is independent of the ticket price.
  • You have up to 3 years to claim your rights.

With our support, enforcing your compensation is quick and hassle-free. Use our free compensation calculator to check whether you’re eligible for a payout.

How Should I Proceed in Case of a Flight Delay or Cancellation at Palma de Mallorca Airport?

Checklist for Flight Delays or Cancellations at Palma de Mallorca Airport

Step

Description

Tip

Obtain written confirmation

Obtain written confirmation from the airline of the reason for the delay or cancellation.

Ask for documentation directly at the airline’s service desk.

Collect evidence

Save photos, tickets, boarding passes, receipts for additional expenses and any vouchers.

Also keep screenshots of display boards or emails from the airline.

Secure supplies

Take advantage of catering or accommodation offers from the airline in the event of longer delays. 

If necessary, request vouchers for food and drinks.

Check compensation

Use our online claim calculator to work out how much money you are entitled to in the event of a delay or cancellation.

The calculator determines your possible compensation amount quickly and without obligation.

Make a claim

Leave the enforcement of your compensation claims to us.    

Sit back and relax while we take care of the formalities.

With this step-by-step guide, you can stay on top of the situation and make the best out of it! 🚀

Under What Conditions Am I Entitled to Compensation for a Delay or Flight Cancellation at Palma de Mallorca Airport?

Are you wondering what conditions apply for compensation in case of flight issues at Palma de Mallorca Airport? The EU Passenger Rights Regulation clearly defines these rules and protects your rights as a passenger.

You are entitled to compensation if:

Must always apply

Flight departs/arrives in the EU

Your flight departs from the EU or arrives in the EU with an EU airline.

Airline is responsible

The airline is responsible for the delay or cancellation (e.g., no extraordinary circumstances such as severe weather).

Flight date within the last 3 years

The flight took place no more than 3 years ago.

 

In case of delay, cancellation, overbooking, or missed connection, the following must also apply:

Reason for claim

Description

Delay

Your flight arrives at its destination with a delay of 3 hours or more.

Cancellation

The airline informs you of the flight cancellation less than 14 days before departure.

Overbooking

The flight is overbooked and you cannot find a seat on board.

Missed connecting flight

Your connecting flight departs without you and you arrive at your final destination 3 or more hours late.

The amount of your compensation is only about the flight distance – not the price you paid for your ticket:

Flight distance

Compensation

Examples

Short-haul (up to 1.500 km)

250 €

z. B. Hamburg – München

Medium-haul (up to 3.500 km)

400 €

z. B. München – Athen

Long-haul (over 3.500 km)

600 €

z. B. Franfurt – New York

 

Use our free compensation calculator to quickly check how much money you are entitled to. If your claim is successfully enforced, you will receive your compensation minus a success fee of 22% plus VAT.

Don’t miss out on your rights – we’re here to fight for you!

What Are My Rights During Long Waiting Times at Palma de Mallorca Airport?

Waiting times at Palma de Mallorca Airport can be frustrating, but did you know that in case of a flight delay or cancellation, you are entitled to extensive care services? The EU Passenger Rights Regulation clearly defines your entitlements and protects you as a passenger.

Your care entitlements at Palma de Mallorca Airport:

 

Flight distance

Care services

Short-haul flights (up to 1,500 km)

Free meals and drinks after 2 hours of waiting time.

Medium-haul flights (1,500–3,500 km)

Entitlement to care services after 3 hours of waiting time.

Long-haul flights (over 3,500 km)

These services are available after 4 hours of waiting time.

Overbooking

You receive care services immediately, with no waiting time.

 

What Services Are You Entitled To?

  • Free meals and drinks
  • Communication: Two phone calls, emails, or faxes

Palma de Mallorca Airport offers a variety of amenities such as restaurants, lounges, and services to make your waiting time as comfortable as possible. Actively claim your rights and request your care services directly from the airline.

What Can I Do If My Flight Is Canceled Due to a Strike at Palma de Mallorca Airport?

Has your flight from Palma de Mallorca Airport been canceled due to a strike? Don’t worry – as a passenger, you have rights that protect and support you. The EU Passenger Rights Regulation clearly defines what you are entitled to.

Your Rights in Case of Flight Cancellations Due to a Strike:

  1. Check Your Flight Status:
    • Make sure your flight is actually affected by the cancellations.
  2. Alternative Transport or Refund:
    • You have the right to be rebooked on an alternative flight or
    • Receive a refund for your ticket.
  3. Compensation for Airline-Internal Strikes:
    • If the strike was caused by the airline itself and does not qualify as an extraordinary circumstance, you may also be entitled to compensation.

Additional Services:

While waiting for a replacement flight or further information, you may be eligible for care services, depending on the waiting time, including:

  • Free meals and drinks
  • Accommodation for longer delays
  • Transport to and from the hotel

What Should You Do?

Contact your airline immediately for information on rebooking, ticket refunds, or available care services. Palma de Mallorca Airport also offers numerous services to make your waiting time as comfortable as possible.

Use our support to claim your compensation quickly and easily. With us, you stay relaxed – even during unexpected flight cancellations! ✈️

Am I Entitled to Compensation for a Flight Delay or Cancellation Due to a Strike at Palma de Mallorca Airport?

A flight cancellation or a delay of more than three hours due to a strike at Palma de Mallorca Airport can be frustrating for travelers. However, your rights depend on who caused the strike.

When Are You Entitled to Compensation?

  • Airline-Internal Strike: If the strike is caused by the airline’s own staff, you are entitled to:
    • Compensation under the EU Passenger Rights Regulation
    • A refund of your ticket price or alternative transportation
    • Care services, such as meals, refreshments, or accommodation if necessary.
  • Extraordinary Circumstances: Strikes outside the airline’s control, such as airport staff strikes, are considered extraordinary circumstances. Unfortunately, in these cases, no compensation is granted.

What Are You Still Entitled To?

Even in extraordinary circumstances, you have the right to basic care at Palma de Mallorca Airport, including:

  • Free meals and drinks
  • Accommodation for longer waiting times
  • Transportation to and from the accommodation, if necessary.

Our Tip:

Check your flight status and use our online compensation calculator to quickly determine if you are eligible for a payout. With us, you can claim your rights easily and stress-free! ✈️

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How to Reach Palma de Mallorca Airport Comfortably and Stress-Free ?

Palma de Mallorca Airport (Aeropuerto de Son Sant Joan, PMI) is located just 8 kilometers east of Palma and is well connected. There are several fast and convenient options to reach the airport.

🚍 1. By Bus – The Most Affordable Option

✅ Fast, reliable & budget-friendly

Public airport buses connect the airport with Palma and other regions of the island.

🚍 Bus Line A1 – From Palma City Center to the Airport

  • Duration: ~20 minutes
    • Frequency: Every 15 minutes
    • Cost: €5 per trip
    • Main Stops:
    📍 Plaça d’Espanya (City center & main train station)
    📍 Palma Cathedral
    📍 Paseo Marítimo (seafront promenade)

🚍 Bus Line A2 – From Can Pastilla & Arenal to the Airport

  • Duration: ~15 minutes
    • Frequency: Every 30 minutes
    • Cost: €5 per trip

💡 Tip: If you’re traveling from another part of the island, you can take an intercity bus to Palma and switch to Line A1.

🚖 2. By Taxi – Comfortable & Direct

✅ Fast & convenient

  • Duration: 10–15 minutes from Palma
    • Cost: €20–25 (depending on time & luggage)
    • Taxi stands: Directly in front of the terminal

💡 Tip: If you’re staying in Can Pastilla or Arenal, taxi fares are usually under €15.

🚗 3. By Rental Car – Ideal for Travelers from Other Regions

✅ Flexible & perfect for onward travel

  • Located directly on the Ma-19 highway
    • Multiple rental car providers (Hertz, Europcar, Sixt, Avis) inside the airport
    • Parking available: Short-term & long-term lots next to the terminal

💡 Tip: If you need to return your rental car before departure, plan for extra time for drop-off.

🚐 4. By Private Transfer – Perfect for Groups & Families

✅ Direct & stress-free

  • Ideal for families, groups, or business travelers
    • Prices start at €35–40 for a private transfer from Palma
    • Shared shuttle services available for €10–15 per person

💡 Tip: Shuttle transfers must be booked in advance!

📌 Conclusion: Which Option is Best?

Budget-friendly & quick: Bus A1 (€5 only)
Comfortable & direct: Taxi (€20–25)
Flexible & great for onward travel: Rental car
Best for groups or families: Private shuttle

📌 Recommendation: If you’re coming from Palma, Bus Line A1 is the most convenient and cheapest choice. If you have a lot of luggage or limited time, a taxi or private transfer is more comfortable.

How to Get to Palma de Mallorca Airport by Public Transport?

Palma de Mallorca Airport (Aeropuerto de Son Sant Joan, PMI) is well connected to public transport. Two direct bus lines connect the airport with Palma and other locations on the island.

🚍 1. By Bus – The Best & Cheapest Option

✅ Affordable, direct & reliable

🚍 Bus Line A1 – From Palma City Center to the Airport

  • Duration: ~20 minutes
    • Frequency: Every 15 minutes (during the day)
    • Cost: €5 per trip
    • Operating hours:
    🕐 To the Airport: 04:30 – 00:30
    🕐 To Palma: 06:00 – 02:00

Main Stops:
📍 Plaça d’Espanya (Main train & bus station)
📍 Palma Cathedral
📍 Paseo Marítimo

💡 Tip: If you arrive by train or intercity bus, you can easily switch to Bus A1 at Plaça d’Espanya.

🚍 Bus Line A2 – From Can Pastilla & Arenal to the Airport

  • Duration: ~15 minutes
    • Frequency: Every 30 minutes
    • Cost: €5 per trip
    • Operating hours:
    🕐 To the Airport: 06:30 – 22:10
    🕐 To Arenal: 07:00 – 22:30

Main Stops:
📍 Can Pastilla
📍 El Arenal

💡 Tip: Perfect for tourists staying at Playa de Palma.

📌 Alternative: Intercity Buses + Transfer to A1

If you’re coming from another part of the island (e.g., Alcúdia, Manacor, Cala Millor), you can take a TIB intercity bus to Palma and switch to Bus A1.

📌 Conclusion: Which Option is Best?

From Palma City Center: Bus A1 (€5, direct & quick)
From Can Pastilla or Arenal: Bus A2 (€5, fast & convenient)
From other island locations: TIB intercity bus + switch to A1

📌 Recommendation: Bus A1 & A2 are the easiest and cheapest ways to reach Palma Airport stress-free! 🚍😊

How to Get to Palma de Mallorca Airport by Car & Where to Park?

Palma de Mallorca Airport (Aeropuerto de Son Sant Joan, PMI) is easily accessible by car and offers various parking options for short- and long-term stays.

🚗 1. Driving to Palma de Mallorca Airport

The airport is located directly on the Ma-19 highway and is well signposted.

🛣 Routes:
From Palma:
🛣 Via Ma-19 highway (direction Llucmajor)
Driving time: ~10–15 minutes

  • From Alcúdia & North of the island:
    🛣 Via Ma-13 to Palma → then Ma-19
    Driving time: ~40–50 minutes
  • From Cala Millor & East of the island:
    🛣 Via Ma-15 to Palma → then Ma-19
    Driving time: ~50–60 minutes

📍 Address for GPS navigation:
Aeropuerto de Son Sant Joan, 07611 Palma, Spain

💡 Tip: During summer months or rush hours (mornings & evenings), allow an extra 15–20 minutes for the journey.

🅿 2. Parking at Palma de Mallorca Airport

The airport offers several parking areas depending on your budget and length of stay.

🔹 Short-Term Parking – Ideal for Drop-Offs & Pick-Ups

Perfect for quick stops or if you’re dropping off/picking up someone.

  • Express Parking (P1 – Short-Term Lot)
    📍 Directly at the terminal (~2 min walk)
    💰 Prices:
    🕒 Up to 30 min: €1.65
    🕒 Up to 1 hour: €3.30
    🕒 Daily max: €16.50

💡 Tip: 15 minutes of free parking for quick drop-offs or pick-ups!

🔹 Long-Term Parking – For Multiple Days or Weeks

If you’re traveling for several days, there are cheaper long-term parking options:

  • General Parking (P2 – Main Lot)
    📍 5 min walk to the terminal
    💰 Prices: From €12 per day
  • Long Stay Parking (P3 – Budget Long-Term Lot)
    📍 Shuttle bus to the terminal included
    💰 Prices: From €7 per day

💡 Tip: Online reservations are often cheaper and guarantee a parking spot!

🔹 Premium & Valet Parking – Maximum Comfort

  • VIP Parking (P1-VIP)
    📍 Directly at the terminal, no walking needed
    ✔ Valet service available
    💰 Prices: From €20 per day

💡 Tip: Ideal for business travelers or those with a lot of luggage.

📊 Conclusion: Where Should You Park?

Short-term parking (up to 1 day): P1 – Express Parking (right next to the terminal)
Long-term parking (multiple days): P2 – General Parking or P3 – Long Stay
Cheapest option: P3 – Long Stay with shuttle service
Maximum comfort: VIP Parking with valet service

📌 Recommendation: If you’re parking for more than a week, P3 – Long Stay is the best value option!

When Should I Arrive at Palma de Mallorca Airport?

The recommended arrival time at Palma de Mallorca Airport (PMI) depends on your flight type, airline, and season. Below are general guidelines to ensure a smooth check-in and security screening process.

🕒 Recommended Arrival Times Before Departure

For Domestic Flights (e.g., Madrid, Barcelona, Valencia):
At least 1.5 hours before departure

For European Flights (Schengen Zone) (e.g., Germany, Italy, France):
At least 2 hours before departure

For International Flights (Non-Schengen, e.g., UK, Turkey, USA):
At least 3 hours before departure

⏳ Why Arrive Early?

✔ Check-in & baggage drop-off: Longer queues, especially in peak season (summer)
✔ Security control: Waiting time can range from 10 to 45 minutes, depending on the time of day
✔ Passport control (Non-Schengen flights): Additional waiting time required
✔ Large airport: Walking to some gates can take up to 20 minutes due to multiple terminal modules

⏰ When Should I Be at the Gate?

  • Schengen flights: 20–30 minutes before departure
    International flights: 30–45 minutes before departure
    Most gates close: 15–20 minutes before departure!

💡 Tip: If you’re traveling with only hand luggage and checked in online, arriving 60 minutes before departure is often enoughbut only if you like taking risks. 😉

🚦 Peak Travel Times & Special Factors

🔸 Peak season (May – September): Add 30–60 minutes extra
🔸 Early morning (6–9 AM) & evening flights (5–8 PM): Expect longer security lines
🔸 Budget airlines (Ryanair, EasyJet, Eurowings): Strict check-in deadlines – follow their rules!

📊 Conclusion: When Should I Arrive?

Domestic & Schengen: 1.5–2 hours before departure
International flights: 3 hours before departure
Hand luggage & online check-in only: 60–90 minutes before departure (at your own risk 😉)

📌 Recommendation: During peak season, arriving early is the best way to avoid stress! 😊✈️

How to Get from Palma de Mallorca Airport to the City Center?

Palma de Mallorca Airport (PMI) is only 8 km east of the city and is well connected. There are several convenient and fast options to reach the city center.

🚍 1. By Bus – The Cheapest Option

✅ Affordable, direct & reliable

The A1 Airport Bus connects the airport to Palma’s city center.
• Travel time: ~20 minutes
• Frequency: Every 15 minutes (daytime)
• Cost: €5 (one-way ticket)
• Operating hours:

  • To Palma: 06:00 – 02:00
  • To the Airport: 04:30 – 00:30

Main Stops:

📍 PMI Airport (starting point)
📍 Plaça d’Espanya (city center, train & bus station)
📍 Palma Cathedral
📍 Paseo Marítimo

💡 Tip: If you are coming from another part of the island, you can take a TIB intercity bus to Plaça d’Espanya and transfer to bus A1.

🚖 2. By Taxi – Fast & Convenient

✅ Direct & comfortable
• Travel time: ~10–15 minutes
• Cost: €20–25 (depending on time of day & luggage)
• Taxi stand: Right outside the terminal

💡 Tip: If you’re staying in Can Pastilla or Arenal, the fare is usually under €15.

🚗 3. By Rental Car – Best for Exploring the Island

✅ Flexible & perfect for longer stays
• Direct access from the Ma-19 highway
• Rental companies (Sixt, Europcar, Hertz, Avis) inside the airport
• Travel time: ~10 minutes to Palma

💡 Tip: If you pick up a rental car upon arrival, allow extra time for paperwork and vehicle handover.

🚐 4. By Private Transfer – Perfect for Groups & Families

✅ Hassle-free & direct
• Ideal for families, groups & business travelers
• Private transfers cost from €35–40 to Palma
• Shared shuttle services are available for ~€10–15 per person

💡 Tip: Shuttle transfers require advance booking!

🔹 Conclusion: What’s the Best Option?

Budget-friendly & reliable: Bus A1 (€5)
Fast & direct: Taxi (€20–25)
Flexible & ideal for exploring Mallorca: Rental car
Best for groups & families: Private shuttle

📌 Recommendation: If you’re heading to Palma’s city center, the A1 bus is the cheapest & easiest option. For more comfort, a taxi or private transfer is the best choice.

Hotels & Accommodations Near Palma de Mallorca Airport

If you’re looking for a hotel near Palma de Mallorca Airport (PMI), there are many options to suit every budget. Can Pastilla and Playa de Palma are ideal areas for staying near the airport, just a few minutes away. Here are some recommended options:

  1. Alua Leo (★★★★) – Modern & Close to the Beach

📍 Location: Can Pastilla, 1.6 km from the airport
🏖 Only 100 meters from the beach

Amenities:

✔ Outdoor pool & sun terrace
✔ Restaurant & bar
✔ Modern, air-conditioned rooms

💰 Price: From €59 per night

  1. Hotel Amic Can Pastilla (★★) – Budget-Friendly

📍 Location: Can Pastilla, 1.6 km from the airport
🏖 100 meters from the beach

Amenities:

✔ Free Wi-Fi
✔ 24-hour reception
✔ Good public transport connections

💰 Price: From €50 per night

  1. Hotel Java (★★★★) – Modern & Comfortable

📍 Location: Playa de Palma, 1.6 km from the airport
🏖 Located right on the seafront promenade

Amenities:

✔ Outdoor pool & spa
✔ Fitness center
✔ Restaurant & bar

💰 Price: From €70 per night

  1. BQ Amfora Beach – Adults Only (★★★) – Perfect for Couples

📍 Location: Can Pastilla, 1.6 km from the airport
🏖 Just 300 meters from the beach

Amenities:

✔ Outdoor pool & stylish rooms
✔ Bar & lounge area
✔ Adults-only – ideal for couples

💰 Price: From €65 per night

  1. THB El Cid – Adults Only (★★★★) – Right by the Sea

📍 Location: Playa de Palma, 1.6 km from the airport
🏖 Beachfront hotel with stunning sea views

Amenities:

✔ Outdoor pool & spa
✔ Fitness center
✔ Restaurant with sea view

💰 Price: From €80 per night

  1. Helios Mallorca Hotel & Apartments (★★★) – Best Value for Money

📍 Location: Can Pastilla, 1.4 km from the airport
🏖 A short walk to the beach

Amenities:

✔ Indoor & outdoor pool
✔ Garden & sun terrace
✔ Buffet restaurant

💰 Price: From €60 per night

🏨 Conclusion: Which Hotel is the Best Choice?

Budget-friendly: Hotel Amic Can Pastilla
Best beachfront location: THB El Cid or Hotel Java
Modern & stylish: Alua Leo or BQ Amfora Beach
Best all-rounder: Helios Mallorca

📌 Tip: Prices tend to increase in peak season (May – September). Booking early helps secure the best deals! 😊🏝