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Innsbruck Airport (INN) – Kranebitten Airport
Innsbruck Airport (INN), also known as Kranebitten Airport, is the largest airport in Tyrol and one of Austria’s most important regional airports. It is located about 4 km west of Innsbruck city center, surrounded by the stunning Alpine landscape, making takeoffs and landings a truly unique experience.
The airport is especially significant during the winter season, serving as a gateway for international ski tourists.Opened in 1925, the airport has steadily expanded, particularly after the 1964 and 1976 Winter Olympics in Innsbruck.
Today, Innsbruck Airport plays a crucial role in winter tourism, with access to famous ski resorts such as Kitzbühel, Sölden, and St. Anton am Arlberg.
The airport is served by both scheduled and charter airlines, including:
✈ Austrian Airlines
✈ Lufthansa
✈ easyJet
✈ British Airways
✈ TUI Fly
✈ Various charter airlines
Although smaller than major international hubs, Innsbruck Airport is well-equipped to meet the needs of travelers:
✔ Check-in counters & self-service kiosks for quick processing
✔ Cafés, restaurants, and duty-free shops inside the terminal
✔ Business lounge with Wi-Fi, snacks, and drinks for business travelers
✔ Car rental services and a travel agency on-site
.
⛷️ Perfect for skiers: The airport offers special services for winter sports travelers, including luggage storage and ski equipment transport.
🏔️ Spectacular approach: Innsbruck is known for one of the most scenic landings in the world, with planes navigating through the Alps before descending directly over the city.
What Are My Rights in Case of a Flight Delay or Cancellation at Innsbruck Airport?
Flight issues can be frustrating, but did you know that you may be entitled to compensation if your flight is delayed or canceled at Innsbruck Airport? Thanks to the EU Passenger Rights Regulation, your claims are clearly defined and can be quite substantial:
- Compensation between € 250 and € 600, depending on the flight distance.
- Applies for delays of 3 hours or more, flight cancellations, overbooking, or missed connections.
- The compensation amount is independent of the ticket price.
- You have up to 3 years to claim your rights.
With our support, enforcing your compensation is quick and hassle-free. Use our free compensation calculator to check whether you’re eligible for a payout.
Check here free of charge and without obligation whether you are entitled to compensation
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How Should I Proceed in Case of a Flight Delay or Cancellation at Innsbruck Airport?
Checklist for Flight Delays or Cancellations at Innsbruck Airport
Step | Description | Tip |
Obtain written confirmation | Obtain written confirmation from the airline of the reason for the delay or cancellation. | Ask for documentation directly at the airline’s service desk. |
Collect evidence | Save photos, tickets, boarding passes, receipts for additional expenses and any vouchers. | Also keep screenshots of display boards or emails from the airline. |
Secure supplies | Take advantage of catering or accommodation offers from the airline in the event of longer delays. | If necessary, request vouchers for food and drinks. |
Check compensation | Use our online claim calculator to work out how much money you are entitled to in the event of a delay or cancellation. | The calculator determines your possible compensation amount quickly and without obligation. |
Make a claim | Leave the enforcement of your compensation claims to us. | Sit back and relax while we take care of the formalities. |
With this step-by-step guide, you can stay on top of the situation and make the best out of it! 🚀
Under What Conditions Am I Entitled to Compensation for a Delay or Flight Cancellation at Innsbruck Airport?
Are you wondering what conditions apply for compensation in case of flight issues at Innsbruck Airport? The EU Passenger Rights Regulation clearly defines these rules and protects your rights as a passenger.
You are entitled to compensation if:
Must always apply | |
Flight departs/arrives in the EU | Your flight departs from the EU or arrives in the EU with an EU airline. |
Airline is responsible | The airline is responsible for the delay or cancellation (e.g., no extraordinary circumstances such as severe weather). |
Flight date within the last 3 years | The flight took place no more than 3 years ago. |
In case of delay, cancellation, overbooking, or missed connection, the following must also apply:
Reason for claim | Description |
Delay | Your flight arrives at its destination with a delay of 3 hours or more. |
Cancellation | The airline informs you of the flight cancellation less than 14 days before departure. |
Overbooking | The flight is overbooked and you cannot find a seat on board. |
Missed connecting flight | Your connecting flight departs without you and you arrive at your final destination 3 or more hours late. |
The amount of your compensation is only about the flight distance – not the price you paid for your ticket:
Flight distance | Compensation | Examples |
Short-haul (up to 1.500 km) | 250 € | z. B. Hamburg – München |
Medium-haul (up to 3.500 km) | 400 € | z. B. München – Athen |
Long-haul (over 3.500 km) | 600 € | z. B. Franfurt – New York |
Use our free compensation calculator to quickly check how much money you are entitled to. If your claim is successfully enforced, you will receive your compensation minus a success fee of 22% plus VAT.
Don’t miss out on your rights – we’re here to fight for you!
What Are My Rights During Long Waiting Times at Innsbruck Airport?
Waiting times at Innsbruck Airport can be frustrating, but did you know that in case of a flight delay or cancellation, you are entitled to extensive care services? The EU Passenger Rights Regulation clearly defines your entitlements and protects you as a passenger.
Your care entitlements at Innsbruck Airport:
Flight distance | Care services |
Short-haul flights (up to 1,500 km) | Free meals and drinks after 2 hours of waiting time. |
Medium-haul flights (1,500–3,500 km) | Entitlement to care services after 3 hours of waiting time. |
Long-haul flights (over 3,500 km) | These services are available after 4 hours of waiting time. |
Overbooking | You receive care services immediately, with no waiting time. |
What Services Are You Entitled To?
- Free meals and drinks
- Communication: Two phone calls, emails, or faxes
Innsbruck Airport offers a variety of amenities such as restaurants, lounges, and services to make your waiting time as comfortable as possible. Actively claim your rights and request your care services directly from the airline.
What Can I Do If My Flight Is Canceled Due to a Strike at Innsbruck Airport?
Has your flight from Innsbruck Airport been canceled due to a strike? Don’t worry – as a passenger, you have rights that protect and support you. The EU Passenger Rights Regulation clearly defines what you are entitled to.
Your Rights in Case of Flight Cancellations Due to a Strike:
- Check Your Flight Status:
- Make sure your flight is actually affected by the cancellations.
- Alternative Transport or Refund:
- You have the right to be rebooked on an alternative flight or
- Receive a refund for your ticket.
- Compensation for Airline-Internal Strikes:
- If the strike was caused by the airline itself and does not qualify as an extraordinary circumstance, you may also be entitled to compensation.
Additional Services:
While waiting for a replacement flight or further information, you may be eligible for care services, depending on the waiting time, including:
- Free meals and drinks
- Accommodation for longer delays
- Transport to and from the hotel
What Should You Do?
Contact your airline immediately for information on rebooking, ticket refunds, or available care services. Innsbruck Airport also offers numerous services to make your waiting time as comfortable as possible.
Use our support to claim your compensation quickly and easily. With us, you stay relaxed – even during unexpected flight cancellations! ✈️
Am I Entitled to Compensation for a Flight Delay or Cancellation Due to a Strike at Innsbruck Airport?
A flight cancellation or a delay of more than three hours due to a strike at Innsbruck Airport can be frustrating for travelers. However, your rights depend on who caused the strike.
When Are You Entitled to Compensation?
- Airline-Internal Strike: If the strike is caused by the airline’s own staff, you are entitled to:
- Compensation under the EU Passenger Rights Regulation
- A refund of your ticket price or alternative transportation
- Care services, such as meals, refreshments, or accommodation if necessary.
- Extraordinary Circumstances: Strikes outside the airline’s control, such as airport staff strikes, are considered extraordinary circumstances. Unfortunately, in these cases, no compensation is granted.
What Are You Still Entitled To?
Even in extraordinary circumstances, you have the right to basic care at Innsbruck Airport, including:
- Free meals and drinks
- Accommodation for longer waiting times
- Transportation to and from the accommodation, if necessary.
Our Tip:
Check your flight status and use our online compensation calculator to quickly determine if you are eligible for a payout. With us, you can claim your rights easily and stress-free! ✈️
How to Reach Innsbruck Airport Easily and Stress-Free?
Innsbruck Airport (INN) is well connected and easily accessible by car, bus, taxi, or train. Here are the best options:
- By Car – Fast and Flexible 🚗
- Route:
- Via the Inntalautobahn A12, take the Innsbruck West exit to reach the airport in a few minutes.
- From Innsbruck city center: ~10–15 minutes drive.
- From Munich: ~2 hours via A8 and A12.
- From Salzburg: ~1.5 hours via A12.
- Parking Options:
- Short-term parking (P1): Directly at the terminal, ideal for drop-offs/pick-ups (~€3 per hour).
- Long-term parking (P2/P3): A short walk from the terminal (~€10 per day).
- Tip: Online reservations offer discounts and guarantee a parking spot.
- By Bus – Affordable and Convenient 🚌
- Bus Line F connects Innsbruck Airport directly to Innsbruck Main Train Station and the city center.
- Travel time: ~15–20 minutes from the main station.
- Frequency: Every 15–30 minutes.
- Cost: ~€2.50 (tickets available from the driver or vending machines).
- Advantage: Perfect for travelers arriving by train or from downtown Innsbruck.
- By Train + Bus 🚆
- Route:
- Take the train to Innsbruck Main Train Station.
- Transfer to Bus Line F, which takes ~15 minutes to the airport.
- Connections:
- From Vienna: ~4 hours.
- From Munich: ~2 hours.
- From Zurich: ~3.5 hours.
- Tip: Combination tickets (train + bus) can offer savings.
- By Taxi – Fast and Comfortable 🚖
- Travel time: ~10–15 minutes from the city center.
• Cost: ~€10–15, depending on pick-up location.
• Taxi Stand: Directly in front of the terminal and throughout the city.
• Tip: Best for travelers with heavy luggage or early departures.
- By Rental Car – Ideal for Further Travel 🚙
- Car rental services: Available at the airport (Sixt, Avis, Europcar, etc.).
• Best for: Travelers heading to other regions in Tyrol or South Tyrol.
Best Options Summary:
✔ Budget-friendly: Bus Line F or Train + Bus (~€2.50)
✔ Fast & Flexible: Car (€10–15)
How to Reach Innsbruck Airport Using Public Transport?
- By Bus Line F – Fast and Direct 🚌
Bus Line F is the main public transport link to Innsbruck Airport and runs directly from Innsbruck Main Train Station and various stops in the city.
- Route:
- Innsbruck Main Train Station → City Center (stops at Terminal Marktplatz and Museumstraße) → Innsbruck Airport
• Travel time: ~15–20 minutes
• Frequency: Every 15–30 minutes, depending on the time of day
• Cost: ~€2.50 per single ticket
• Tickets: Available at vending machines, online, or directly from the driver
• Advantage: Fast, reliable, and affordable—great for light travelers.
- By Train + Bus Line F 🚆
For travelers arriving from other cities, transferring at Innsbruck Main Train Station is easy.
- Connections:
- From Vienna: ~4 hours by Railjet
- From Munich: ~2 hours by regional train
- From Zurich: ~3.5 hours
- Route:
- Arrive at Innsbruck Main Train Station and take Bus Line F to the airport (~15 minutes).
- By Regional Buses 🏔️
- From nearby towns like Hall in Tirol, Telfs, or Wattens, regional buses connect to Innsbruck Main Train Station, where you can transfer to Bus Line F.
- Seasonal shuttles (winter months) run directly to the airport from major ski resorts.
- By Long-Distance Coaches (FlixBus, etc.) 🚍
- Innsbruck is connected to Munich, Verona, Zurich, and Vienna via long-distance buses.
- Most stop at Innsbruck Main Train Station, where you can take Bus Line F to the airport.
Public Transport Summary:
✔ Within Innsbruck: Bus Line F (15–20 minutes)
✔ From other cities: Train to Innsbruck + Bus Line F
✔ From regional areas: Direct bus or transfer at Innsbruck Main Train Station
Driving to Innsbruck Airport & Parking Options 🚗
- Driving Routes
- From Innsbruck city center:
- Via B171 (Innrain Street) or Kranebitter Allee (~10–15 min).
• From A12 (Inntal Autobahn): - Take Innsbruck West exit, follow signs to the airport (~5–10 min).
• From Munich (Germany): - A8 → A12 (Inntal Autobahn) (~2 hours).
• From Brenner Pass (Italy): - A22 → A13 → A12 (~1 hour).
- Parking at Innsbruck Airport
The airport offers short- and long-term parking:
Short-Term Parking (P1) – Directly at the Terminal
✔ Best for: Pick-ups/drop-offs
✔ Location: Right opposite the terminal
✔ Cost:
- ~€3 per hour
- Max daily rate: ~€25
Long-Term Parking (P2) – Near Terminal
✔ Best for: Medium to long stays
✔ Walking distance: ~5 minutes
✔ Cost:
- ~€10 per day
- Weekly rates: ~€60–70
Economy Long-Term Parking (P3) – Budget-Friendly
✔ Best for: Long stays and cost savings
✔ Walking distance: ~7–10 minutes
✔ Cost:
- ~€7–8 per day
- Weekly rates: ~€40+
Drop-Off Zone (“Kiss & Fly”)
✔ Location: Directly in front of the terminal
✔ Cost: Free for up to 10 minutes, then charges apply
✔ Tip: Online parking reservations can save money and guarantee availability, especially in peak ski season.
When Should I Arrive at Innsbruck Airport?
- Domestic & European Flights (Schengen Zone) ✈️
✔ Arrival time: At least 2 hours before departure
✔ Why? Innsbruck is a small airport, but in peak ski season, security lines may take longer.
- International Flights (Non-Schengen) 🌍
✔ Arrival time: At least 2.5 hours before departure
✔ Why? Additional passport checks can cause delays.
- Hand Luggage Only 👜
✔ Arrival time: 1.5 hours before departure
✔ Why? Online check-in saves time, allowing you to go straight to security.
✔ Tip: During winter (December–March), allow an extra 30 minutes, as the airport is busier with ski tourists.
How to Get from Innsbruck Airport to the City Center?
- By Bus Line F – Fast and Affordable 🚌
Bus Line F is the main public transport link between the airport and Innsbruck’s city center. It runs directly to the main train station (Hauptbahnhof) and key stops in the city.
- Route: Airport → City Center (stops at Museumstraße, Terminal Marktplatz) → Innsbruck Main Train Station
- Travel time: ~15–20 minutes
- Frequency: Every 15–30 minutes
- Cost: ~€2.50 (one-way ticket)
- Tickets: Available at ticket machines, online, or directly from the bus driver
- Advantage: A cheap and reliable option, perfect for solo travelers with light luggage.
- By Taxi – Convenient and Quick 🚖
- Travel time: ~10–15 minutes, depending on your destination.
- Cost: ~€10–15 per ride.
- Taxi Stand: Located directly outside the terminal.
- Advantage: Ideal for travelers with heavy luggage or early/late flights.
- Tip: For families or groups, a taxi can be cheaper than multiple bus tickets.
- By Rental Car – For Maximum Flexibility 🚗
- Travel time: ~10 minutes to the city center.
- Route: Via B171 (Innrain Street) or Kranebitter Allee.
- Car Rental Providers: Available at the airport (e.g., Avis, Sixt, Europcar).
- Advantage: Ideal if you plan to explore other destinations, such as Zillertal or Seefeld.
- By Hotel Shuttle (if available) 🏨
Some hotels in Innsbruck offer free or low-cost shuttle services from the airport.
- Cost: Often free or for a small fee, depending on the hotel.
- Tip: Check with your hotel at the time of booking if they provide this service.
Best Transport Options Summary:
✔ Budget-friendly: Bus Line F (~€2.50)
✔ Most convenient: Taxi (~€10–15)
✔ Best for flexibility: Rental car if you plan to visit other areas.
✔ Tip: If you’re traveling alone or for a short stay, Bus Line F is the best choice. If you have heavy luggage or need a quick transfer, take a taxi.
Hotels & Accommodation Near Innsbruck Airport
If you need accommodation close to Innsbruck Airport (INN), there are plenty of options ranging from budget-friendly stays to luxurious hotels. Here are some of the best choices:
- Kolpinghaus Innsbruck – Budget-Friendly 🏠
- Location: ~1 km from the airport (~10 minutes by car).
- Price: From €50–80 per night (depending on the season).
- Amenities: Simple but clean rooms, free Wi-Fi, shared kitchen.
- Best for: Budget-conscious travelers, students, and backpackers.
- Tip: Great for short stays or those looking for an affordable option.
- Hotel Innsbruck – Great Location & Comfort 🌆
- Location: ~2 km from the airport, along the Inn River near the Old Town.
- Price: From €120–180 per night.
- Amenities: Modern rooms, wellness area with sauna and pool, restaurant.
- Best for: Business travelers and tourists exploring Innsbruck.
- Tip: Ideal if you want a mix of city life and proximity to the airport.
- Sommerhotel Karwendel – Affordable & Functional 🏨
- Location: ~1.5 km from the airport.
- Price: From €60–90 per night.
- Amenities: Comfortable rooms, seasonal availability, free Wi-Fi.
- Best for: Tourists and business travelers looking for a simple stay.
- Tip: A great budget option with good connectivity.
- NALA Individuellhotel – Stylish & Unique 🌿
- Location: ~3 km from the airport, in central Innsbruck.
- Price: From €100–150 per night.
- Amenities: Individually designed rooms, garden, gym, restaurant.
- Best for: Creative travelers looking for a stylish, boutique hotel.
- Tip: Perfect for longer stays in a unique setting.
- ADLERS Hotel Innsbruck – Luxury with Alpine Views 🏔️
- Location: ~3.5 km from the airport, in Innsbruck’s city center.
- Price: From €140–200 per night.
- Amenities: Luxury rooms with panoramic Alpine views, rooftop bar, fine dining.
- Best for: Travelers looking for upscale comfort and breathtaking scenery.
- Tip: Great for a romantic getaway or business travelers.
Accommodation Summary:
✔ Budget options: Kolpinghaus Innsbruck (€50+) or Sommerhotel Karwendel (€60+)
✔ Comfortable stays: Hotel Innsbruck (€120+) or NALA Individuellhotel (€100+)
✔ Luxury: ADLERS Hotel (€140+)
✔ Tip: If traveling during peak winter season or major events (e.g., Christmas markets, ski season, Hahnenkamm races), book early as Innsbruck hotels sell out fast.
- By Bus Line F (Fast & Cheap) 🚌
✔ Route: Airport → City Center → Innsbruck Main Train Station
✔ Time: ~15–20 minutes
✔ Cost: ~€2.50
✔ Tickets: From vending machines, bus drivers, or online
- By Taxi (Fast & Convenient) 🚖
✔ Time: ~10–15 minutes
✔ Cost: ~€10–15
✔ Taxi Stand: Right outside the terminal