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Marseille Provence Airport

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Marseille Provence Airport

Marseille Provence Airport (Aéroport Marseille-Provence) is the international airport of the southern French city of Marseille. It is located about 25 kilometers northwest of Marseille in the municipality of Marignane and is the fifth-largest airport in France. The airport serves as an important hub for domestic and international flights, particularly within the Mediterranean region.

  • Opened: 1922
  • Terminals: 2
    • Terminal 1 (MP1): Main terminal for domestic and international scheduled flights.
    • Terminal 2 (MP2): Dedicated to low-cost airlines such as Ryanair and easyJet.
  • Passenger Traffic: Over 9 million passengers annually
  • Main Airlines: Air France, Ryanair, easyJet, Lufthansa, and other international carriers.

Marseille Provence Airport offers modern amenities to ensure a comfortable and efficient experience for travelers:

  • Shopping: Duty-free shops, boutiques, and local products such as Provençal specialties and wines.
  • Dining: A selection of restaurants and cafés ranging from fast food chains to traditional French cuisine.
  • Wi-Fi: Free Wi-Fi available throughout the airport.
  • Lounges: Exclusive waiting areas with amenities for business travelers.
  • Family-Friendly Services: Baby-changing rooms and play areas for children.

Special Features

  • Regional Products: Provençal specialties such as olive oil, lavender, and wines are available in the airport shops.
  • Sustainability: The airport is committed to eco-friendly initiatives, including energy efficiency and electric mobility.
  • Charter and Private Flights: A popular location for business and private aviation.
What Are My Rights in Case of a Flight Delay or Cancellation at Marseille Provence Airport?

Flight issues can be frustrating, but did you know that you may be entitled to compensation if your flight is delayed or canceled at Marseille Provence Airport? Thanks to the EU Passenger Rights Regulation, your claims are clearly defined and can be quite substantial:

  • Compensation between €250 and €600, depending on the flight distance.
  • Applies for delays of 3 hours or more, flight cancellations, overbooking, or missed connections.
  • The compensation amount is independent of the ticket price.
  • You have up to 3 years to claim your rights.

With our support, enforcing your compensation is quick and hassle-free. Use our free compensation calculator to check whether you’re eligible for a payout.

How Should I Proceed in Case of a Flight Delay or Cancellation at Marseille Provence Airport?

Checklist for Flight Delays or Cancellations at Marseille Provence Airport

Step

Description

Tip

Obtain written confirmation

Obtain written confirmation from the airline of the reason for the delay or cancellation.

Ask for documentation directly at the airline’s service desk.

Collect evidence

Save photos, tickets, boarding passes, receipts for additional expenses and any vouchers.

Also keep screenshots of display boards or emails from the airline.

Secure supplies

Take advantage of catering or accommodation offers from the airline in the event of longer delays. 

If necessary, request vouchers for food and drinks.

Check compensation

Use our online claim calculator to work out how much money you are entitled to in the event of a delay or cancellation.

The calculator determines your possible compensation amount quickly and without obligation.

Make a claim

Leave the enforcement of your compensation claims to us.    

Sit back and relax while we take care of the formalities.

With this step-by-step guide, you can stay on top of the situation and make the best out of it! 🚀

Under What Conditions Am I Entitled to Compensation for a Delay or Flight Cancellation at Marseille Provence Airport?

Are you wondering what conditions apply for compensation in case of flight issues at Marseille Provence Airport? The EU Passenger Rights Regulation clearly defines these rules and protects your rights as a passenger.

You are entitled to compensation if:

Must always apply

Flight departs/arrives in the EU

Your flight departs from the EU or arrives in the EU with an EU airline.

Airline is responsible

The airline is responsible for the delay or cancellation (e.g., no extraordinary circumstances such as severe weather).

Flight date within the last 3 years

The flight took place no more than 3 years ago.

In case of delay, cancellation, overbooking, or missed connection, the following must also apply:

Reason for claim

Description

Delay

Your flight arrives at its destination with a delay of 3 hours or more.

Cancellation

The airline informs you of the flight cancellation less than 14 days before departure.

Overbooking

The flight is overbooked and you cannot find a seat on board.

Missed connecting flight

Your connecting flight departs without you and you arrive at your final destination 3 or more hours late.

The amount of your compensation is only about the flight distance – not the price you paid for your ticket:

Flight distance

Compensation

Examples

Short-haul (up to 1.500 km)

250 €

z. B. Hamburg – München

Medium-haul (up to 3.500 km)

400 €

z. B. München – Athen

Long-haul (over 3.500 km)

600 €

z. B. Franfurt – New York

Use our free compensation calculator to quickly check how much money you are entitled to. If your claim is successfully enforced, you will receive your compensation minus a success fee of 22% plus VAT.

Don’t miss out on your rights – we’re here to fight for you! 

What Are My Rights During Long Waiting Times at Marseille Provence Airport?

Waiting times at Marseille Provence Airport can be frustrating, but did you know that in case of a flight delay or cancellation, you are entitled to extensive care services? The EU Passenger Rights Regulation clearly defines your entitlements and protects you as a passenger.

Your care entitlements at Marseille Provence Airport:

Flight distance

Care services

Short-haul flights (up to 1,500 km)

Free meals and drinks after 2 hours of waiting time.

Medium-haul flights (1,500–3,500 km)

Entitlement to care services after 3 hours of waiting time.

Long-haul flights (over 3,500 km)

These services are available after 4 hours of waiting time.

Overbooking

You receive care services immediately, with no waiting time.

What Services Are You Entitled To?

  • Free meals and drinks
  • Communication: Two phone calls, emails, or faxes

Marseille Provence Airport offers a variety of amenities such as restaurants, lounges, and services to make your waiting time as comfortable as possible. Actively claim your rights and request your care services directly from the airline.

What Can I Do If My Flight Is Canceled Due to a Strike at Marseille Provence Airport?

Has your flight from Marseille Provence Airport been canceled due to a strike? Don’t worry – as a passenger, you have rights that protect and support you. The EU Passenger Rights Regulation clearly defines what you are entitled to.

Your Rights in Case of Flight Cancellations Due to a Strike:

  1. Check Your Flight Status:
    • Make sure your flight is actually affected by the cancellations.
  2. Alternative Transport or Refund:
    • You have the right to be rebooked on an alternative flight or
    • Receive a refund for your ticket.
  3. Compensation for Airline-Internal Strikes:
    • If the strike was caused by the airline itself and does not qualify as an extraordinary circumstance, you may also be entitled to compensation.

Additional Services:

While waiting for a replacement flight or further information, you may be eligible for care services, depending on the waiting time, including:

  • Free meals and drinks
  • Accommodation for longer delays
  • Transport to and from the hotel

What Should You Do?

Contact your airline immediately for information on rebooking, ticket refunds, or available care services. Marseille Provence Airport also offers numerous services to make your waiting time as comfortable as possible.

Use our support to claim your compensation quickly and easily. With us, you stay relaxed – even during unexpected flight cancellations! ✈️

 Am I Entitled to Compensation for a Flight Delay or Cancellation Due to a Strike at Marseille Provence Airport?

A flight cancellation or a delay of more than three hours due to a strike at Marseille Provence Airport can be frustrating for travelers. However, your rights depend on who caused the strike.

When Are You Entitled to Compensation?

  • Airline-Internal Strike: If the strike is caused by the airline’s own staff, you are entitled to:
    • Compensation under the EU Passenger Rights Regulation
    • A refund of your ticket price or alternative transportation
    • Care services, such as meals, refreshments, or accommodation if necessary.
  • Extraordinary Circumstances: Strikes outside the airline’s control, such as airport staff strikes, are considered extraordinary circumstances. Unfortunately, in these cases, no compensation is granted.

What Are You Still Entitled To?

Even in extraordinary circumstances, you have the right to basic care at Marseille Provence Airport, including:

  • Free meals and drinks
  • Accommodation for longer waiting times
  • Transportation to and from the accommodation, if necessary.

Our Tip:

Check your flight status and use our online compensation calculator to quickly determine if you are eligible for a payout. With us, you can claim your rights easily and stress-free! ✈️

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How to Reach Marseille Provence Airport Easily and Stress-Free

Marseille Provence Airport (MRS) is well-connected and easily accessible. Here are the best ways to reach the airport conveniently and without stress:

  1. By Train
  • Duration: About 20 minutes using a combination of a train and a shuttle bus from Marseille St. Charles.
  • Details:
    • Take a train to the Vitrolles Aéroport Marseille Provence
    • From there, a free shuttle bus (about 5 minutes) takes passengers directly to the terminals.
  • Cost: Around €5–8 per trip.
  • Advantages:
    • Eco-friendly and affordable.
    • No traffic or parking issues.
  1. By Bus (Navette Aéroport)
  • Airport Shuttle (Navette):
    • Direct connection between Marseille St. Charles train station and the airport.
    • Duration: Around 25–30 minutes.
    • Cost: Approximately €10 per trip.
    • Schedule: Every 15–20 minutes, operating from early morning until late evening.
  • Advantages:
    • Direct route with no transfers.
    • Plenty of luggage storage space.
  1. By Car
  • Duration: About 25 minutes from Marseille city center (via the A7 highway).
  • Parking:
    • The airport offers short-term, long-term, and premium parking
    • Cost:
      • Short-term: From €3 per hour.
      • Long-term: From €25 per day, depending on the parking lot.
    • Tip: Book parking in advance to save money.
  • Advantages:
    • Ideal for families or travelers with lots of luggage.
  1. By Taxi or Ridesharing (e.g., Uber)
  • Duration: Around 25–30 minutes, depending on traffic.
  • Cost:
    • €50–60 for a trip from Marseille city center.
    • Additional charges may apply at night or on holidays.
  • Advantages:
    • Door-to-door service.
    • Comfortable and time-saving.
  1. By Bicycle or Motorcycle
  • Duration: About 45 minutes from Marseille city center (depending on the route).
  • Details: The airport provides secure parking spaces for bicycles and motorcycles.
  • Advantages:
    • Cheap and eco-friendly.

Tips for a Stress-Free Journey

  1. Leave early: Plan extra time, especially during peak hours or holidays.
  2. Book tickets in advance: Reserve train, bus, or parking tickets online to avoid waiting times.
  3. Use apps: Google Maps, SNCF Connect, and Uber can help you find the best connections and real-time information.

How to Get to Marseille Airport by Public Transport

Here are the best public transportation options to reach Marseille Provence Airport (MRS):

  1. Train + Shuttle Bus

One of the fastest and most convenient ways to reach the airport.

  • Route:
    • Take a train to Vitrolles Aéroport Marseille Provence (the nearest train station).
    • A free shuttle bus will take you to the terminals in about 5 minutes.
  • Duration:
    • From Marseille St. Charles station: About 20 minutes by train + 5 minutes by shuttle.
  • Cost:
    • Around €5–8 for the train (shuttle bus is free).
  • Frequency:
    • Trains run regularly (approximately every 15–20 minutes).
  • Advantages:
    • Fast, cheap, and eco-friendly.
    • No transfers needed.
  1. Airport Shuttle (Navette Aéroport)

A direct bus from Marseille’s main train station to the airport.

  • Route:
    • The Navette Aéroport bus connects Marseille St. Charles station directly to the airport.
  • Duration:
    • Around 25–30 minutes, depending on traffic.
  • Cost:
    • €10 per trip.
  • Frequency:
    • Every 15–20 minutes, from early morning until late evening.
  • Advantages:
    • No stops, direct and reliable.
    • Plenty of luggage space.
  1. Regional Buses

Direct bus connections are available from cities around the Provence region.

  • Examples:
    • Aix-en-Provence: 30 minutes, from €8.
    • Avignon: 5 hours, from €15.
  • Advantages:
    • Direct connections from multiple cities in Provence.
  1. Alternative Public Transport
  • Tram & Metro:
    • From different districts in Marseille, you can first take the metro or tram to Charles station.
    • From there, take the Airport Shuttle Bus or Train.

Tips for a Smooth Public Transport Journey

  1. Plan ahead: Delays can occur during rush hours or holidays.
  2. Buy tickets in advance: Train and bus tickets are often cheaper when booked online (e.g., via SNCF Connect).
  3. Check departure times: Use apps like Google Maps, SNCF Connect, or Lignes Express Régionales for real-time schedules.

How to Drive to Marseille Airport & Parking Options

Driving to the Airport

Marseille Airport is about 25 km northwest of Marseille in Marignane and is easily accessible via the A7 and D9 highways.

Driving Routes

  1. From Marseille:
    • Take the A7 (Autoroute du Soleil) towards Aix-en-Provence.
    • Exit at Vitrolles/Marignane (Exit 30) and follow signs to the airport.
    • Duration: About 20–25 minutes, depending on traffic.
  2. From Aix-en-Provence:
    • Take the D9 towards Marignane.
    • Follow signs to the airport.
    • Duration: About 25–30 minutes.
  3. From Avignon:
    • Take the A7 towards Marseille.
    • Exit at Marignane and follow the signs.
    • Duration: About 1 hour.

Parking at Marseille Airport

  1. Short-Term Parking (P2, P10, P Express)
  • Location: Near the terminals.
  • Cost:
    • P Express: Free for the first 10 minutes, then about €2 per 15 minutes.
    • P2 & P10: From €4 per hour.
  • Best for: Dropping off or picking up passengers.
  1. Long-Term Parking (P5, P6, P15)
  • Location: Slightly farther from the terminals, connected by a free shuttle bus (5-minute ride).
  • Cost:
    • From €25 per day or €50 per week (cheaper if booked online).
  • Best for: Travelers leaving their car for several days.
  1. Premium Parking (P8, P9)
  • Location: Directly in front of the terminals.
  • Cost: From €30 per day.
  • Best for: Passengers who want to park as close as possible to the terminals.
  1. EV Charging Stations
  • Availability: Located in most airport parking areas.
  • Cost: Standard parking fees apply, charging fees may vary.
  • Best for: Travelers with electric vehicles.

Parking Tips

  1. Book online: Save money and guarantee a spot, especially during peak travel periods.
  2. Arrive early: Allow extra time for parking and shuttle transfers to the terminals.
  3. Use the free shuttle buses: For long-term parking areas.
When Should I Arrive at Marseille Airport?

The ideal arrival time at Marseille Provence Airport (MRS) depends on your flight, destination, and check-in process. Here are the general guidelines:

  1. International Flights (Outside the EU)
  • Recommended arrival time: At least 3 hours before departure.
  • Reason: Longer waiting times for check-in, security checks, and possible passport controls.
  1. European Flights (Within the EU/Schengen Area)
  • Recommended arrival time: At least 2 hours before departure.
  • Reason: Faster processing since no passport control is required within the Schengen Area, but security checks can still take time.
  1. Domestic Flights (Within France)
  • Recommended arrival time: At least 1.5 to 2 hours before departure.
  • Reason: Processing is usually faster, but security checks and boarding still require time.

Additional Factors to Consider

  1. Checked Baggage:
    • If you need to check in luggage, allow extra time.
    • Check-in counters usually close 30–60 minutes before departure.
  2. Online Check-in:
    • If you have checked in online and only have carry-on luggage, you can arrive later.
    • However, ensure you have enough time for security screening.
  3. Peak Travel Times:
    • Mornings, evenings, and holiday seasons may result in longer wait times.
  4. Parking:
    • If arriving by car, allow an extra 15–30 minutes, especially if using long-term parking with shuttle service.

Security Checks & Boarding

  • Security Screening: Can take longer during rush hours.
  • Boarding:
    • Typically starts 30–45 minutes before departure.
    • Gates close approximately 15 minutes before departure.
How to Get from Marseille Airport to the City Center

Here are the best ways to travel from Marseille Provence Airport (MRS) to downtown Marseille:

  1. Airport Shuttle (Navette Aéroport)

The airport shuttle bus is the fastest and most convenient option.

  • Route: Direct connection from Marseille Airport to Gare St. Charles (Marseille’s main train station).
  • Duration: About 25–30 minutes, depending on traffic.
  • Cost: Around €10 per trip (round trip: approx. €16).
  • Departure Frequency: Every 15–20 minutes, from early morning (around 4:30 AM) until late evening (around 11:00 PM).
  • Bus Stop: Directly in front of Terminals 1 and 2.
  • Advantages:
    • Fast and direct with no stops.
    • Plenty of luggage space.
  1. Train (via Vitrolles Aéroport Marseille Provence Station)

A budget-friendly alternative combining a train and a free shuttle bus.

  • Route:
    • Take the free shuttle bus from the airport to Vitrolles Aéroport Marseille Provence train station (5 minutes).
    • From there, take a train to Marseille St. Charles station.
  • Duration: About 25 minutes (including the shuttle bus).
  • Cost: €5–8 per trip.
  • Frequency: Regular departures, approximately every 15–20 minutes.
  • Advantages:
    • Affordable and eco-friendly.
  1. Taxi or Ridesharing (e.g., Uber)

Taxis and ride-hailing services offer a fast and direct ride to the city center.

  • Duration: Around 25–30 minutes, depending on traffic.
  • Cost:
    • Taxi: €50–60 (extra charges apply at night and on weekends).
    • Uber or similar services: €40–50.
  • Pick-up Location: Directly outside the terminals.
  • Advantages:
    • Door-to-door service.
    • Ideal for travelers with luggage or in groups.
  1. Rental Car
  • Duration: Around 25 minutes via the A7, depending on traffic.
  • Cost: Varies by provider (starting at €50 per day).
  • Parking in Marseille:
    • Paid parking zones: €2–3 per hour in the city center.
  • Advantages:
    • Best for travelers exploring the Provence region.
  1. Private Transfers or Shuttle Services
  • Duration: About 25–30 minutes.
  • Cost: From €50–70, depending on the provider.
  • Advantages:
    • More comfortable than a taxi, as it is often pre-booked.
    • Perfect for larger groups or families.

Which Option is Best?

  • Budget-friendly: Train or Airport Shuttle (Navette Aéroport).
  • Comfortable: Taxi, Uber, or private transfers.
  • Flexible: Rental car, especially if traveling beyond Marseille.
Hotels Near Marseille Airport

Here is an overview of hotels near Marseille Provence Airport (MRS), including price estimates:

  1. Best Western Marseille Aéroport
  • Location: 600 meters from the airport – perfect for early or late flights.
  • Amenities: Free shuttle service, outdoor pool, restaurant, modern rooms.
  • Price: From €110 per night.
  • Best for: Comfortable stays very close to the airport.
  1. Greet Hotel Marseille Provence Aéroport
  • Location: About 1 km from the airport.
  • Amenities: Eco-friendly hotel with free shuttle service, free Wi-Fi, and modern decor.
  • Price: From €80 per night.
  • Best for: Sustainable travelers looking for an affordable option.
  1. Holiday Inn Express Marseille Airport
  • Location: About 1.1 km from the airport.
  • Amenities: Free shuttle service, continental breakfast included, terrace, and free Wi-Fi.
  • Price: From €100 per night.
  • Best for: Budget-conscious travelers looking for a modern and comfortable hotel.
  1. Ibis Marseille Provence Aéroport
  • Location: About 1.2 km from the airport.
  • Amenities: Restaurant, free shuttle service, air-conditioned rooms, and a 24-hour reception.
  • Price: From €75 per night.
  • Best for: Travelers seeking a budget-friendly and practical stay.
  1. Pullman Marseille Provence Aéroport
  • Location: About 1.5 km from the airport.
  • Amenities: 4-star hotel with a pool, fitness center, fine dining, and free shuttle service.
  • Price: From €140 per night.
  • Best for: Business travelers or those looking for a more luxurious experience.

Additional Notes:

  • Prices may vary depending on booking dates and availability.
  • Booking directly through hotel websites or travel platforms can help you find the best deals.