Fast &
Easy:
No success –
no costs
Satisfied customers speak for us
Safe and confidential
Amsterdam Schiphol Airport (AMS)
Amsterdam Schiphol Airport, also known as Schiphol Airport, is the largest airport in the Netherlands and one of the most important hubs in Europe. It is located approximately 17 kilometers southwest of Amsterdam in the municipality of Haarlemmermeer. With over 70 million passengers annually (before the pandemic), it is one of the busiest airports in the world.
Schiphol was founded in 1916 as a military airfield and developed into a civilian airport after World War I. Since then, it has continuously expanded to meet the growing demands of air traffic. Today, Schiphol is one of the most modern and efficient airports in the world.
The airport features a unique design with only one main terminal building, which is divided into three large halls:
Hall 1: For Schengen flights.
Hall 2: A combination of Schengen and non-Schengen flights.
Hall 3: Primarily for non-Schengen flights and long-haul connections.
This structure allows for short walking distances and efficient processing. Schiphol has six runways, including the famous Polderbaan, which is known for its distance from the terminal.
Schiphol offers a wide range of amenities, including:
- Shopping: Numerous duty-free shops, fashion boutiques, and souvenir stores.
- Dining: A large selection of restaurants, cafés, and bars.
- Entertainment: Art installations, a museum featuring works from the Rijksmuseum, and a casino.
- Relaxation: Sleeping cabins, lounges, and a spa.
Schiphol is the main hub of the Dutch airline KLM and its partners in the SkyTeam alliance. The airport plays a key role in European air traffic and serves as an important connection between Europe and other continents. In addition to passenger flights, Schiphol is also a major center for cargo transport.
The airport is committed to sustainability and aims to become CO₂-neutral by 2050. Initiatives such as the use of electric vehicles, renewable energy sources, and energy-efficient construction methods are part of this strategy.
With its combination of efficiency, state-of-the-art infrastructure, and a wide range of services, Schiphol remains a model for airports worldwide.
What Are My Rights in Case of a Flight Delay or Cancellation at Amsterdam Schiphol Airport?
Flight issues can be frustrating, but did you know that you may be entitled to compensation if your flight is delayed or canceled at Amsterdam Schiphol Airport? Thanks to the EU Passenger Rights Regulation, your claims are clearly defined and can be quite substantial:
- Compensation between €250 and €600, depending on the flight distance.
- Applies for delays of 3 hours or more, flight cancellations, overbooking, or missed connections.
- The compensation amount is independent of the ticket price.
- You have up to 3 years to claim your rights.
With our support, enforcing your compensation is quick and hassle-free. Use our free compensation calculator to check whether you’re eligible for a payout.
Check here free of charge and without obligation whether you are entitled to compensation
Check your compensation claim online in just 2 minutes
How Should I Proceed in Case of a Flight Delay or Cancellation at Amsterdam Schiphol Airport?
Checklist for Flight Delays or Cancellations at Amsterdam Schiphol Airport
Step | Description | Tip |
Obtain written confirmation | Obtain written confirmation from the airline of the reason for the delay or cancellation. | Ask for documentation directly at the airline’s service desk. |
Collect evidence | Save photos, tickets, boarding passes, receipts for additional expenses and any vouchers. | Also keep screenshots of display boards or emails from the airline. |
Secure supplies | Take advantage of catering or accommodation offers from the airline in the event of longer delays. | If necessary, request vouchers for food and drinks. |
Check compensation | Use our online claim calculator to work out how much money you are entitled to in the event of a delay or cancellation. | The calculator determines your possible compensation amount quickly and without obligation. |
Make a claim | Leave the enforcement of your compensation claims to us. | Sit back and relax while we take care of the formalities. |
With this step-by-step guide, you can stay on top of the situation and make the best out of it! 🚀
Under What Conditions Am I Entitled to Compensation for a Delay or Flight Cancellation at Amsterdam Schiphol Airport?
Are you wondering what conditions apply for compensation in case of flight issues at Amsterdam Schiphol Airport? The EU Passenger Rights Regulation clearly defines these rules and protects your rights as a passenger.
You are entitled to compensation if:
Must always apply | |
Flight departs/arrives in the EU | Your flight departs from the EU or arrives in the EU with an EU airline. |
Airline is responsible | The airline is responsible for the delay or cancellation (e.g., no extraordinary circumstances such as severe weather). |
Flight date within the last 3 years | The flight took place no more than 3 years ago. |
In case of delay, cancellation, overbooking, or missed connection, the following must also apply:
Reason for claim | Description |
Delay | Your flight arrives at its destination with a delay of 3 hours or more. |
Cancellation | The airline informs you of the flight cancellation less than 14 days before departure. |
Overbooking | The flight is overbooked and you cannot find a seat on board. |
Missed connecting flight | Your connecting flight departs without you and you arrive at your final destination 3 or more hours late. |
The amount of your compensation is only about the flight distance – not the price you paid for your ticket:
Flight distance | Compensation | Examples |
Short-haul (up to 1.500 km) | 250 € | z. B. Hamburg – München |
Medium-haul (up to 3.500 km) | 400 € | z. B. München – Athen |
Long-haul (over 3.500 km) | 600 € | z. B. Franfurt – New York |
Use our free compensation calculator to quickly check how much money you are entitled to. If your claim is successfully enforced, you will receive your compensation minus a success fee of 22% plus VAT.
Don’t miss out on your rights – we’re here to fight for you!
What Are My Rights During Long Waiting Times at Amsterdam Schiphol Airport?
Waiting times at Amsterdam Schiphol Airport can be frustrating, but did you know that in case of a flight delay or cancellation, you are entitled to extensive care services? The EU Passenger Rights Regulation clearly defines your entitlements and protects you as a passenger.
Your care entitlements at Amsterdam Schiphol Airport:
Flight distance | Care services |
Short-haul flights (up to 1,500 km) | Free meals and drinks after 2 hours of waiting time. |
Medium-haul flights (1,500–3,500 km) | Entitlement to care services after 3 hours of waiting time. |
Long-haul flights (over 3,500 km) | These services are available after 4 hours of waiting time. |
Overbooking | You receive care services immediately, with no waiting time. |
What Services Are You Entitled To?
- Free meals and drinks
- Communication: Two phone calls, emails, or faxes
Amsterdam Schiphol Airport offers a variety of amenities such as restaurants, lounges, and services to make your waiting time as comfortable as possible. Actively claim your rights and request your care services directly from the airline.
What Can I Do If My Flight Is Canceled Due to a Strike at Amsterdam Schiphol Airport?
Has your flight from Amsterdam Schiphol Airport been canceled due to a strike? Don’t worry – as a passenger, you have rights that protect and support you. The EU Passenger Rights Regulation clearly defines what you are entitled to.
Your Rights in Case of Flight Cancellations Due to a Strike:
- Check Your Flight Status:
- Make sure your flight is actually affected by the cancellations.
- Alternative Transport or Refund:
- You have the right to be rebooked on an alternative flight or
- Receive a refund for your ticket.
- Compensation for Airline-Internal Strikes:
- If the strike was caused by the airline itself and does not qualify as an extraordinary circumstance, you may also be entitled to compensation.
Additional Services:
While waiting for a replacement flight or further information, you may be eligible for care services, depending on the waiting time, including:
- Free meals and drinks
- Accommodation for longer delays
- Transport to and from the hotel
What Should You Do?
Contact your airline immediately for information on rebooking, ticket refunds, or available care services. Amsterdam Schiphol Airport also offers numerous services to make your waiting time as comfortable as possible.
Use our support to claim your compensation quickly and easily. With us, you stay relaxed – even during unexpected flight cancellations! ✈️
Am I Entitled to Compensation for a Flight Delay or Cancellation Due to a Strike at Amsterdam Schiphol Airport?
A flight cancellation or a delay of more than three hours due to a strike at Amsterdam Schiphol Airport can be frustrating for travelers. However, your rights depend on who caused the strike.
When Are You Entitled to Compensation?
- Airline-Internal Strike: If the strike is caused by the airline’s own staff, you are entitled to:
- Compensation under the EU Passenger Rights Regulation
- A refund of your ticket price or alternative transportation
- Care services, such as meals, refreshments, or accommodation if necessary.
- Extraordinary Circumstances: Strikes outside the airline’s control, such as airport staff strikes, are considered extraordinary circumstances. Unfortunately, in these cases, no compensation is granted.
What Are You Still Entitled To?
Even in extraordinary circumstances, you have the right to basic care at Amsterdam Schiphol Airport, including:
- Free meals and drinks
- Accommodation for longer waiting times
- Transportation to and from the accommodation, if necessary.
Our Tip:
Check your flight status and use our online compensation calculator to quickly determine if you are eligible for a payout. With us, you can claim your rights easily and stress-free! ✈️
How Can I Reach Amsterdam Schiphol Airport Comfortably and Stress-Free?
Airport Address:
Amsterdam Airport Schiphol
Evert van de Beekstraat 202
1118 CP Schiphol
Netherlands
This address is useful for navigation systems or postal deliveries.
- By Train 🚆
Schiphol train station is directly beneath the terminal, making rail travel a very convenient option.
- From Amsterdam:
- Direct trains from Amsterdam Centraal run every 10 minutes and take approximately 15–20 minutes.
- From Other Cities:
- Cities like Rotterdam, The Hague, and Utrecht have frequent train connections.
- The Intercity Direct high-speed train provides even faster access to Schiphol.
- Tickets:
- Available at ticket machines or online via the NS (Dutch Railways) website.
- By Bus 🚌
- Several bus lines connect Schiphol with surrounding cities and districts.
- Connexxion buses (e.g., line 397, “Schiphol Bus Express”) provide a direct link from Amsterdam’s city center or major landmarks like the Rijksmuseum.
- Travel time: About 30 minutes from Amsterdam’s center.
- Tickets: Available at machines or online.
- By Car or Taxi 🚗
- Schiphol is directly connected to the A4 motorway and well signposted.
- Parking options:
- Short-term and long-term parking lots are near the terminal.
- Valet parking services are also available.
- Taxis:
- Official taxis are available at designated stands in front of the terminal.
- A ride from Amsterdam to Schiphol takes around 20–30 minutes and costs approximately €40–50.
- By Bicycle 🚲
Surprisingly, Schiphol is easily accessible for cyclists thanks to a well-developed cycling network. Special bike parking areas are available at the airport.
- By Shuttle Services 🛎️
- Many hotels in Amsterdam offer a shuttle service to Schiphol, which is especially convenient if you’re traveling with lots of luggage.
- Private shuttle services and shared transfers can be booked in advance online.
How to Get to Amsterdam Schiphol Airport by Public Transport?
You can easily and comfortably reach Schiphol using public transport. Here are the best options:
- By Train 🚆
- Schiphol station is directly beneath the terminal – the fastest and easiest option.
- From Amsterdam Centraal:
- Direct trains every 10 minutes, travel time 15 minutes.
- From other cities:
- Utrecht: ~30 minutes
- The Hague: ~35 minutes
- Rotterdam: ~25 minutes with Intercity Direct
- Tickets: Available at yellow-blue ticket machines or online via nl.
- A one-way ticket from Amsterdam Centraal costs around €5.90.
- By Bus 🚌
- Bus Line 397 (“Amsterdam Airport Express”)
- Stops at Leidseplein, Museumplein, and Rijksmuseum.
- Travel time: ~30 minutes.
- Tickets: From €6.50, available online, from the driver, or at ticket machines.
- Night Bus (N97 “Niteliner”)
- Operates between midnight and 5 AM, connecting the airport with Amsterdam’s city center.
- Tram & Bus Combination 🚋➝🚌
- If you are staying outside the city center, you can combine trams or local buses with an airport bus.
- Apps like nl or Google Maps help plan the best route.
- Amsterdam Travel Ticket 🎫
Perfect for travelers who need both an airport transfer and unlimited public transport in Amsterdam.
- Prices:
- 1-day ticket: €18.50
- 2-day ticket: €24
- 3-day ticket: €29.50
- Valid for: Trains, buses, trams, and metro.
Tips for a Smooth Journey:
✅ Check timetables: Use apps like 9292.nl or NS (Dutch Railways) for real-time train and bus schedules.
✅ Travel early: Allow extra time, especially during peak hours.
✅ Buy tickets in advance to save time.
How to Get to Schiphol by Car & Where to Park?
Driving Directions 🚗
- From Amsterdam: Take the A10 and then the A4 towards The Hague/Rotterdam.
- From Rotterdam/The Hague: Take the A13, then the A4 towards Amsterdam.
- From Utrecht: Take the A2 towards Amsterdam, then the A9 towards Haarlem/Schiphol.
- Navigation Address:
Evert van de Beekstraat 202, 1118 CP Schiphol, Netherlands.
Parking Options at Schiphol 🅿️
- Short-Term Parking
- P1 (Directly at the terminal):
- Ideal for pick-ups or short visits.
- Up to 24 hours parking available.
- Rates: ~€5 per 30 minutes, max €45 per day.
- Long-Term Parking
- P3 (Long-Term Parking):
- Designed for longer trips.
- Free shuttle bus to the terminal (~5-10 minutes).
- Rates: From €40 per day (cheaper with pre-booking).
- Valet Parking
- Drop your car directly at the terminal, and it will be parked for you.
- Premium service for fast and easy parking.
- Prices vary depending on duration.
- Private Parking Providers
- Several off-airport parking companies offer cheaper alternatives.
- Often include shuttle or valet services.
- Pre-booking online is recommended for the best rates.
Tips for Stress-Free Parking
✅ Book in advance for guaranteed availability and discounts.
✅ Arrive early to allow time for parking and transfer.
✅ Charging stations available for electric vehicles (e.g., at P1 and P3).
When Should I Arrive at Amsterdam Schiphol Airport?
Your arrival time depends on your destination, airline, and personal needs.
General Recommendations:
- Domestic flights (rare from Schiphol): 1–1.5 hours before departure.
- European (Schengen) flights: 2 hours before departure.
- International (non-Schengen, long-haul) flights: 3 hours before departure.
Special Considerations:
- Peak hours: Morning (6:00–10:00 AM) & evening (5:00–8:00 PM) → Allow extra 30 minutes.
- Checked baggage: Bag drop closes 40–60 minutes before departure.
- Security checks: Flights to the USA or other high-security destinations require more time.
- Online check-in: If traveling with hand luggage only, you can arrive later.
Final Travel Tips:
✅ Have travel documents ready for faster processing.
✅ Check your gate location, especially if it’s in a distant terminal.
✅ Use the Schiphol app for live updates on security wait times and check-in desks.
Hotels and Accommodation Options Near Amsterdam Schiphol Airport
There are numerous hotels and accommodation options near Amsterdam Schiphol Airport, catering to different needs and budgets. Here are some recommendations:
- Hotels Directly at the Airport ✈️🏨
These hotels are located on the airport premises, offering maximum convenience for travelers with early or late flights.
Hilton Amsterdam Airport Schiphol
- Location: Directly connected to the airport, within walking distance.
- Amenities: Elegant, modern rooms, spa, fitness center, restaurants, and bar.
- Best for: Business travelers and comfortable stopovers.
- Price: From ~€180 per night.
CitizenM Schiphol Airport Hotel
- Location: Right at the terminal, just a few minutes’ walk.
- Amenities: Stylish, compact rooms, self-check-in, 24-hour bar, and lounge.
- Best for: Modern, innovative atmosphere.
- Price: From ~€120 per night.
- Hotels Near the Airport 🚍🏨
These hotels are easily accessible by shuttle, car, or public transport.
NH Amsterdam Schiphol Airport
- Location: About 5 km from the airport.
- Amenities: Soundproofed rooms, fitness center, sauna, restaurant, shuttle service.
- Price: From ~€80–120 per night.
Radisson Blu Hotel Amsterdam Airport
- Location: In Schiphol-Rijk business district, 10 minutes by car from the airport.
- Amenities: Modern rooms, fitness center, restaurant & bar, free shuttle service.
- Price: From ~€100–130 per night.
Steigenberger Airport Hotel Amsterdam
- Location: 10 minutes by shuttle, in a quiet park setting.
- Amenities: Luxury rooms, wellness area, swimming pool, restaurant & bar.
- Price: From ~€120 per night.
- Budget Options 💰🏨
For budget-conscious travelers, these hotels offer affordable yet comfortable stays.
Ibis Schiphol Amsterdam Airport
- Location: 15-minute shuttle ride from the airport.
- Amenities: Simple, modern rooms, breakfast buffet, free Wi-Fi.
- Price: From ~€60–80 per night.
B&B Hotel Amsterdam Schiphol Airport
- Location: Around 10 minutes by car from Schiphol.
- Amenities: Affordable rooms, free Wi-Fi, parking available.
- Price: From ~€50–70 per night.
- Luxury Option 🌟🏨
For high-end travelers, these hotels provide premium services and superior comfort.
Hyatt Place Amsterdam Airport
- Location: About 5 km from the airport.
- Amenities: Spacious rooms, fitness center, high-quality dining.
- Best for: Travelers looking for premium service.
- Price: From ~€150 per night.
- Alternative: Vacation Rentals & Apartments 🏡
In nearby towns like Hoofddorp or Badhoevedorp, you can find vacation rentals and guesthouses, offering more flexibility. Platforms like Airbnb offer stays from around €40 per night.